STANDARD REFUND TERMS Thank you for choosing AlphaCloudHost.com for your hosting and domain services. We understand that sometimes circumstances may require you to seek a refund for your purchases. Please review our refund policy carefully before making a request.
- Eligibility for Refund
Refunds at AlphaCloudHost.com are subject to the following conditions:
Refunds are only applicable within the first Seven (7) days from the date of the original transaction. Refunds will be issued in the form of AlphaCloudHost.com credit, which can be used for future services purchased from AlphaCloudHost.com.
- Nature of Services
AlphaCloudHost.com provides domain registration and hosting services, which are digital and time-sensitive in nature. Due to the immediate provisioning and registration process, refunds can only be offered as AlphaCloudHost.com credits.
- How to Request a Refund
To request a refund, please follow these steps:
Contact our Customer Support team within Seven (7) days of the original transaction or through our customer support portal. Provide your order number, domain name(s), and hosting account information. Clearly state the reason for your refund request.
- Refund Processing
Once your refund request is received, it will be reviewed by our Customer Support team. If your request meets the eligibility criteria, we will process the refund as AlphaCloudHost.com credit to your account. AlphaCloudHost.com credit can be used for future purchases of hosting and domain services on our platform.
- Exclusions
Please note that certain situations may not be eligible for refunds:
Services provided beyond the initial seven(7) days of the transaction date. Violation of AlphaCloudHost.com’s Terms of Service. Suspicion of fraudulent activity. Any additional services or products purchased alongside hosting or domain registration.
- Contact Information
If you have any questions or need further assistance regarding our refund policy, please contact us.
AlphaCloudHost.com reserves the right to amend or update this refund policy at any time. It is your responsibility to periodically review this policy for any changes.
Thank you for choosing AlphaCloudHost.com for your hosting and domain needs. We appreciate your business and trust in our services.
